Where is the business located?
189 Pleasant Ridge Ct, Benson, NC 27504
Imperial Plumbing Solutions
When is it open?
- Mon
- 8:00 am - 5:00 pm
- Tue
- 8:00 am - 5:00 pm
- Wed
- 8:00 am - 5:00 pm
- Thu
- 8:00 am - 5:00 pm
- Fri
- 8:00 am - 5:00 pm
- Sat
- Closed
- Sun
- Closed
From Google, checked Oct 2026.
How do you reach it?
Phone: (919) 800-2023
Website: imperialplumbingsolutions.com
What kind of business is it?
Plumber
Trusted Plumbing. Superior Quality.
What does its Google listing say?
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's Google listing, Oct 2026.
Google Reviews
Ratings as of October 2026. See this business on Google
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
Imperial Plumbing Solutions, a plumber in Benson
Imperial Plumbing Solutions is a plumber in Benson, NC, run by its owner, Dylan Reid. The company says it is Native American and second-generation, and that it takes residential and commercial jobs across Harnett, Wake and Johnston counties and the wider Triangle area.
The company states that Reid has more than 14 years of hands-on plumbing behind him. It names water heaters, pipe repairs and local plumbing systems as its specialties. It also describes upfront pricing and plain communication as part of how it works.
Google classes the business as a plumber, a gasfitter, a gas installation service and a drainage service. It also uses the categories hot water system supplier, bathroom remodeler and kitchen remodeler. Water and drainage work is outdoor-facing, so the climate matters to the pipes: NOAA normals for 1991-2020 give Benson 49.9 inches of precipitation and 2.0 inches of snow a year.
Water heater and pipe work at Imperial Plumbing Solutions
People go to Imperial Plumbing Solutions for hot water and repairs. Water heaters come up most often in what customers write. Reviewers mention replacements, tankless maintenance and a heat tank project. One reviewer also had a venting problem looked at during a heater swap, and another had a smart water meter installed.
The business holds a 5.0 rating from 31 reviews. Reviewers most often praise quick replies, careful and knowledgeable work, and fair prices. Several say they would call the same plumber again.
The company states its credential as NC Plumbing License #33405.
If you are new to Benson and your water heater is aging or vents poorly, ask Imperial Plumbing Solutions to look it over before it fails.